I have heard of unbelievable stories from balikbayan Filipinos about how cruel our countrymen could be when they had made a head start in a particular place and someone had just come in from the native land. Although there are many who would lend a helping hand, there would be more who couldn’t care less if one makes it or not.
However , I never thought that I would be on the receiving end of such cruelty in my own homeland. Here’s my story…
My mother called long distance from California and said that my 83 year father slipped and fell while checking the mail. My father had been waiting for his compensation under the US Equity Bill. After a wrong prescription by a kidney doctor, my father though became weak and wobbled whenever he tried to walk. Thus my mother found him slumped near the mailbox. She was grateful for a truckdriver who stopped and carried my father inside the home. Shaken and frantic, my mother told me to find out the status of my father’s application. It was the cause of my father’s restlessness.
Obediently I dialed the US Veterans Affairs office in Manila. A representative named Nino Agana, a Filipino, answered my call and informed me that my father’s name was not on the list yet. There were around 27,000 applications and with only seven representatives working on the Priority Bill. He said the representatives are working hard and the only thing the representatives do for themselves is to take a pee. And they attend to the ones received via courier first. He advised me to tell my father to send another application form. My brother sent another one via US Registered post.
When my mother received the return stub from the US Post, she asked me to confirm the receipt. I dialed the VA office again, this time a representative called Nadine answered my query. Again my father’s name was not on the list. She related how exhausted the representatives are from the 30,000 applications they are working on. Their work efficiency had suffered and their office had lagged on the regional ranking since this Priority Bill started. I asked to be enlightened and she said that they used to be top at work efficiency but now they cannot attend to the other veterans like the USAFFE because of this bill. She said that they can only ask the claimants to fill up forms and the representatives will contact them later. I told her that old people must be attended to at once, why ask them to fill up forms when they are already in front of you. I invoked the 4th commandment and told her that anybody who disobey this will lose his life. She seemed to have been electrocuted and said that I am lucky my father will still receive his share. Her grandmother died without any. She asked me to call again and maybe by that time my father’s name might be listed. I told Nadine that I will tell the ambassador about their sentiments. She gave me the embassy line.
I made another call and this time Mitos gave me another negative on the database. She asked for a the SSS number which I immediately asked my brother in LA. Even with that the list does not contain my father’s name. So I called the ambassador’s office just to expedite my father’s listing and air the sentiments of the representatives. A certain Benny advised me to e-mail the ambassador and I did.
I would have left it at that because I know the ambassador would act on it. My mother though pressed me to ask again because my father turned for the worse. This time the doctor said he has acute renal failure and dialysis is mandatory. My mother said my father could barely open his eyes. They sit him each time and lay him down for sleep.
So I called the VA and Kathleen Tinasas said that my father’s name is not on the list yet. I asked how does it get on the list? She said it is from a room upstairs. I asked if someone could be sent there to get my father’s application. She said there are 33000 applications. I said my father is dying. She said fax the application and she will personally hand carry the application to the people processing the bill. I said I will try to tell my brother but considering the physical exhaustion my family had been experiencing, isn’t that too much to ask. It is easier to get the envelop from a room upstairs than to bother a family beset by physical incapacity. But I said that I would do that and call the ambassador again. I asked her if I could mention her name. She said yes.
My brother sent an e-mail of the application and that prompted me to call the VA office and probably I could just forward it to them. Lorraine answered and said that she could not give an e-mail address. It has got to be by fax. I asked if I could use the ambassador’s e-mail and she said if I want to. I said I will call first to ask permission. But Benny’s number was busy. I called the VA again to say that I will go out and fax it at around lunch time. Nino Agana answered and I explained the situation. He however asked for my father’s name and I told him Kathleen said negative. He said he will check…. and whola it was there. The reason for the negative, he said, was that the last name was spelled with a B instead of a V. Anyways I said now it will be processed. Nino said that we have to wait because my father is asking for 15000 dollars and so they have to check on the citizenship. Passport number is not allowed for verification.. It has got to be verified at the Citizen’s Board. I asked him why another obstacle and said my father is dying. Nino answered and said All of them are. I got angry and said that he is not kind. Kathleen is but not him. Nino told me that Kathleen cried after talking to me the previous day. I asked why should she cry. Nino told me not to shout else the papers will not be processed. I hang the phone up and called the ambassador’s office. Benny wasn’t there but Cynthia listened. She told me I will receive a message via e-mail from the VA.
What is it with my fellow Filipinos that they should speak this way? I would have believed that these representatives would be doubly happy because their countrymen are being repaid for being America’s comrade. I would have believed that they are there at the VA office offering their own mortification for the welfare of the old grandpas and grandmas who had waited a lifetime for this minimal compensation. Instead, they are the ones creating obstacles for our elderly loved ones. Is it because they are there at the American Embassy, comfortable with their jobs, while others get a difficult time just to get an appointment. Shush! How condescending they could get! My mother had been in the service at the Naval Supply Depot in Subic till 1986 and had never seen her belittle anyone. And she served with admirals and commodores of the Seven Fleet.
Mr. Benny and Ms. Cynthia from the Ambassador’s office had been most understanding. They offered their ears despite a concern so trivial compared to more pressing diplomatic issues. My mother used to say that in the end, it will always be the Americans who will truly help. Amen to that.
As to the representatives in the VA office, now I believe in the tragic anecdotes of the Filipino expatriates.
Farrah Fawcett.
26 Jun 2009 Leave a comment
by eileenleyva in Commentary, Inspirational
Farrah Fawcett’s demise had long been coming. She was diagnosed with anal cancer two and a half years back. She had put a desperate effort to keep alive and overcome an illness that weakened the body and the spirit. She had fought a good fight. But mortality prevailed.
Farrah Fawcett had been an icon of glamour and sweetness. Every girl had wanted to have similar wavy locks that made her every boy’s pin-up poster girl in the 70’s. She had also inspired every ordinary nobody in that time and age that fame and success can be achieved. Farrah Fawcett’s angelic image had been an inspiration.
Yet Ryan O’Neal had not been all right when her passing had finally come. Ryan had been her life partner, her true love. In a way all of us couldn’t be all right. When someone we had admired had been taken away, life just couldn’t be the way it was. Farrah Fawcett contributed to the redefining of television viewing in the 70’s. She also redefined our way of living.